23 Apr

Business Support Representative Jobs Vacancy in Company Κύπρος

Position
Business Support Representative
Company
Company
Location
Κύπρος
Opening
23 Apr, 2018 27 days ago

Company Κύπρος urgently required following position for Business Support Representative. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Business Support Representative Jobs Vacancy in Company Κύπρος Jobs Details:

The role:

We are currently looking for Business Support Representative. The successful candidate will be responsible for answering Business customer/prospective customers queries and complaints, solving Business customer problems over the phone and ensuring that the customer is satisfied.

Responsibilities:

  • Answering customers calls and solving / escalating customer problems through.
  • Registering all calls and problems to CRM.
  • Providing the caller with requested and necessary information according to company policies and procedures.
  • Informing subscribers and prospective customers about existing and new products and services.
  • Work within defined systems and processes and suggesting improvements their working areas.
  • Giving feedback and report of any alarming complaint

Experience/Knowledge:

  • Bachelor’s Degree in Business Administration or related field.
  • Previous work experience in customer focused position will be considered as advantage.
  • Fluent written and spoken Greek and English.
  • Excellent verbal communication skills.
  • Good knowledge of GSM and fixed technology services.
  • Good analytical skills.
  • Able to work on shifts.
  • Microsoft Office literate.

Applications:

All interested candidates should send their CVs to career@mtn.com stating the job title in the subject line. Applications close on 23 May, 2018.


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